Firm Fit User Agreement
Introduction and Acceptance of Terms
By using the services provided by Firm Fit Ltd, including but not limited to our AI-powered legal tools accessible to solicitors and the general public, you acknowledge and agree to our terms and conditions. These terms form a binding legal agreement between you and Firm Fit Ltd, guiding your use of our services and ensuring a mutual understanding of rights and responsibilities.
Acceptance of our terms means you agree to use our services in accordance with our guidelines, respect our intellectual property rights, and comply with all applicable laws and regulations. Furthermore, it encapsulates your consent to the procedures we have established for resolving any disputes that may arise during your use of Firm Fit Ltd’s services.
Our dispute resolution process is designed with fairness and efficiency in mind, aiming to address any concerns or disagreements in a manner that is equitable for all parties involved. By agreeing to these terms, you commit to engage in this process, should the need arise, as the primary means of resolving conflicts.
We encourage you to read and understand these terms and conditions thoroughly before making use of Firm Fit Ltd’s services, as they are integral to our mutual agreement and cooperation.
Who We Are
Firm Fit Ltd is a pioneering force in the legal industry, dedicated to revolutionizing how solicitors and the general public access and utilize legal tools. As a dynamic company at the forefront of technological advancement, we integrate artificial intelligence into our suite of legal aids, setting new standards of efficiency and effectiveness.
Our mission is to curate the best collection of legal tools available, ensuring that both professionals in the field and everyday individuals have the resources they need to navigate the complex legal landscape with ease. We believe in the power of technology to transform the legal process, making it more accessible, faster, and ultimately more successful for everyone involved.
At Firm Fit Ltd, we are committed to continuous innovation. By developing and improving upon our AI-powered tools, we aim to drive efficiency in legal practices, reduce the time spent on routine tasks, and enable more focused attention on nuanced legal challenges. Our vision is a future where legal support is readily available to all, characterized by unparalleled precision and reliability.
Join us in our journey towards creating a more efficient and accessible legal world.
Registration and Access
Minimum Age Requirements:
To access and use the services provided by Firm Fit Ltd, users must be at least 18 years old or the minimum age required in their respective countries to consent to the use of such services.
Account Registration:
When creating an account with Firm Fit Ltd, it is essential that all provided information be accurate and complete. An account enables access to our range of legal tools and services. Users are prohibited from sharing their account credentials or making their account available to others. The responsibility for all activities occurring under an account rests solely with the account holder.
Each user must maintain the security of their account, including safeguarding passwords and access to their computing devices. If you are registering for or using the services on behalf of a business entity or third party, you must have the authority to accept these terms on behalf of that entity and to bind them to these terms.
Account Responsibility:
Users accept full responsibility for their conduct in relation to their account and for any content created or actions taken within the scope of this account. Firm Fit Ltd takes no responsibility for unauthorized access to accounts unless such access is directly due to our negligence. We encourage users to notify us promptly of any unauthorized use of their account or breach of security to enable timely resolution.
By registering for an account, you acknowledge and agree to abide by these requirements and accept responsibility for all activities under your account. This commitment underpins the trust between Firm Fit Ltd and our users, essential for providing and maintaining high-quality legal tools and services.
Using Our Services
By accessing and employing the legal tools and services provided by Firm Fit Ltd, users agree to comply with the following conditions designed to ensure the services are used legally, ethically, and responsibly.
Permissible Use:
Users are granted the right to use Firm Fit Ltd’s services, including AI-powered legal tools, provided they adhere to all applicable laws, these terms, and any related policies or guidelines we provide. This right is non-exclusive, non-transferable, and subject to this agreement’s limitations.
Prohibited Activities:
Users may not employ Firm Fit Ltd’s services for any illegal or unauthorized purpose, including but not limited to copyright infringement, fraud, or to promote or conduct illicit activities.
– Altering, copying, distributing, selling, or leasing any part of Firm Fit Ltd’s services without prior written consent is prohibited.
– Attempting to reverse engineer, decompile, or otherwise extract the source code of our software or tools is not allowed.
– Users must not interfere with, disrupt, or attempt to gain unauthorized access to the services or related systems or networks.
Responsibility for Use:
Users are solely responsible for their conduct and any data or content transmitted, stored, or processed through the use of Firm Fit Ltd’s services. It is the user’s responsibility to ensure that their use of the services complies with all applicable laws and regulations, as well as these terms.
Feedback and Suggestions:
Firm Fit Ltd welcomes feedback and suggestions for improvements to our services. By submitting feedback, you grant Firm Fit Ltd a perpetual, worldwide, non-exclusive, royalty-free license to use any such feedback without restriction.
By using Firm Fit Ltd’s services, users confirm their understanding and compliance with these guidelines, ensuring a legal, secure, and positive environment for all users.
Content
User Responsibilities:
As a user of Firm Fit Ltd’s services, you are responsible for any content you provide, including inputs to our AI-powered legal tools and any resulting outputs. It is imperative that users ensure their content does not violate any laws, regulations, or these terms. Users must have, or obtain, all necessary rights, permissions, and consents required to use and share their content within the services.
Ownership of Content:
Users maintain ownership of the content they input into Firm Fit Ltd’s services. Similarly, outputs generated by our tools in response to user inputs are owned by the user, subject to these terms and applicable laws. Firm Fit Ltd claims no ownership over user-generated content, either input or output, ensuring users retain full rights and responsibilities for their content.
Use of Content by Firm Fit Ltd:
Firm Fit Ltd may use the content provided by users to enhance, maintain, and develop our services. This includes, but is not limited to, improving AI algorithms, ensuring the security of our services, and complying with legal obligations. We respect the privacy and intellectual property rights of our users and commit to handling user content according to our Privacy Policy and these terms.
Opting Out of Use for Model Training:
If you prefer that your content not be used for the improvement of Firm Fit Ltd’s AI models, you have the option to opt-out. Please be aware, opting out may affect the performance and customization of the services provided to you. For details on how to opt-out, please refer to our Privacy Policy.
Accuracy of AI-Generated Content:
While Firm Fit Ltd strives for accuracy in the content generated by our AI tools, users must acknowledge the probabilistic nature of AI and machine learning. Outputs may not always accurately reflect real-world conditions or legal advice. As such, users are advised to review and verify AI-generated content for accuracy and relevance to their specific needs before reliance or further use.
By utilizing Firm Fit Ltd’s services, users agree to these terms regarding content, affirming their responsibility for submitted content and acknowledging the limitations of AI-generated materials.
Our IP Rights
Firm Fit Ltd retains all rights, title, and interest in and to its services, including any software, technologies, documentation, content, and branding associated with our legal tools. The intellectual property (“IP”) rights of Firm Fit Ltd are protected under national and international intellectual property laws and treaties.
Use of Firm Fit Ltd’s Name and Branding:
Use of the Firm Fit Ltd name, logo, or any related branding must be in compliance with our Brand Guidelines and cannot imply endorsement, partnership, or otherwise mislead others regarding the nature of the relationship with Firm Fit Ltd without express written permission.
Protection of Our IP:
Innovation and integrity are at the core of Firm Fit Ltd’s mission. As such, we take the protection of our intellectual property seriously. Unauthorized use, reproduction, modification, or distribution of any Firm Fit Ltd IP is strictly prohibited and may result in legal action.
License to Users:
Where applicable, Firm Fit Ltd grants users a limited, non-exclusive, non-transferable license to access and use our services for their intended legal assistance purposes, in accordance with these terms and any other guidelines or policies provided. This license is solely for the purpose of enabling users to utilize the benefits of Firm Fit Ltd’s services as intended and permitted by our service features and these terms.
Contributions to Firm Fit Ltd:
We welcome contributions from our user community, whether through feedback, suggestions, or content submissions. Unless otherwise agreed upon in writing, any contributions to Firm Fit Ltd become the property of Firm Fit Ltd, with the firm having the freedom to utilize these contributions at its discretion in connection with its services.
Understanding and respecting IP rights is fundamental to fostering innovation and maintaining the trust between Firm Fit Ltd and its users, partners, and the broader community.
Paid Accounts (Usage Credits Model)
Firm Fit Ltd offers its premium, AI-powered legal tools through a user-friendly model of usage credits. This model enables users to purchase credits that are then consumed as they access various legal tools and services, providing flexibility and alignment of costs with actual usage.
Purchasing and Using Credits:
Users can buy usage credits in various packages, tailored to their expected usage levels. These credits are deducted from the user’s account balance based on their consumption of Firm Fit Ltd’s legal tools. The specific rates at which credits are consumed for different services are transparently in the account management section of user accounts.
Credit Expiration:
To maintain account and service efficacy, purchased usage credits will expire 24 months after the date of purchase if not used. This expiration policy ensures the continuous optimization of our services and resources. Users are encouraged to manage their credits wisely and take advantage of the full value within this period.
Consumption Order:
Credits are consumed on a first-in first-out (FIFO) basis. This means that credits purchased first will be used before those purchased later, ensuring an orderly and logical consumption of credits. This policy aids in the straightforward tracking and utilization of credits over time.
Non-Refundable Credits:
Once purchased, usage credits are non-refundable. This policy stands even if credits are not utilized before the expiration period. Firm Fit Ltd is committed to clear communication regarding credit consumption and expiration policies, helping users make informed decisions.
Changes to Consumption Rates:
Firm Fit Ltd reserves the right to modify consumption rates for usage credits. Any such changes will be communicated with ample notice to all users, allowing for informed planning and usage.
By purchasing usage credits, users agree to these revised terms, acknowledging the structure around credit expiration and consumption order. Our aim is to provide a fair, transparent system that allows users access to vital legal tools that match their consumption habits and needs.
Termination and Suspension
Firm Fit Ltd is committed to providing high-quality, reliable legal tools and services to all our users. To maintain the integrity of our services and ensure a secure and respectful environment, we reserve the right to suspend or terminate accounts under certain conditions.
Suspension of Services:
An account may be temporarily suspended in cases of suspected unauthorized or fraudulent use, violation of our terms and conditions or applicable laws, or if we detect unusual activity that could affect service security or integrity. During suspension, access to Firm Fit Ltd’s services will be restricted. Users will be notified of any such action and provided with information necessary to resolve the issue.
Termination of Services:
Firm Fit Ltd may terminate an account if:
– Violations of terms and conditions occur.
– There is extended inactivity.
– It becomes necessary to comply with legal requirements or protect the rights and safety of Firm Fit Ltd, our users, or the public.
Termination results in the permanent deletion of the account and all associated data. Users will be given prior notice of termination, with details on how to secure any personal or important data.
User-Initiated Cancellation:
Users have the right to cancel their account at any time. Instructions for self-service cancellation are provided in the user account management section. Upon account cancellation, users will lose access to any remaining credits or services at the end of their billing cycle.
Appeals:
Users may appeal a suspension or termination decision by contacting Firm Fit Ltd’s support team, detailing the grounds for appeal. We are committed to reviewing all appeals fairly and will communicate the outcome of the review process promptly.
Firm Fit Ltd values the trust and safety of our community. These policies are designed to uphold the standards of our service and protect all users.
Discontinuation of Services
Firm Fit Ltd remains dedicated to advancing legal support through our innovative, AI-powered tools. However, we recognize the evolving nature of technology and business may necessitate changes, including the discontinuation of specific services or tools.
Notification of Discontinuation:
In the event that Firm Fit Ltd decides to discontinue any of our services, we are committed to notifying our users well in advance. This notice will provide users with adequate time to make necessary adjustments and prepare for the transition. We aim to minimize any inconvenience by offering clear guidance on next steps and support throughout the process.
Support and Transition:
Should any services be discontinued, Firm Fit Ltd will provide support to users affected by the change. This may include data export assistance, recommendations for alternative solutions, or special offers to transition to other Firm Fit Ltd services that meet users’ needs.
Refunds and Credits:
For users with active paid accounts or unused credits, Firm Fit Ltd will outline specific refund policies or credit transfer options applicable to the discontinuation scenario. Our goal is to ensure fair treatment and transparency for all our users in these circumstances.
Continued Innovation:
While the discontinuation of services is a decision not taken lightly, Firm Fit Ltd is committed to continuous innovation and improvement. Discontinuing services will always be a measure of last resort, intended to reallocate resources towards areas that offer greater value and impact for our users.
Firm Fit Ltd appreciates the trust our users place in us to provide high-quality legal tools. We pledge to maintain open communication and uphold our users’ interests in every business decision, including the difficult ones related to discontinuing services.
Disclaimer of Warranties
Firm Fit Ltd provides its range of AI-powered legal tools and resources on an “as is” and “as available” basis. While we are committed to advancing the field of legal assistance through technology, we cannot guarantee perfect accuracy, reliability, or the suitability of our services for every individual need or purpose.
No Guarantees:
We do not warrant that:
– The services will meet all your specific requirements.
– The service operation will be uninterrupted, timely, secure, or error-free.
– The results obtained from the use of the services will be accurate or reliable.
– The quality of any products, services, information, or other material purchased or obtained by you through our services will meet your expectations.
Legal Compliance and Suitability:
You acknowledge that the tools and information provided by Firm Fit Ltd are not a substitute for professional legal advice. The application and impact of laws can vary widely based on the specific facts involved. Given the changing nature of laws, rules, and regulations, there may be delays, omissions, or inaccuracies in the materials or information provided.
No Liability:
Firm Fit Ltd, its officers, directors, employees, or agents will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if Firm Fit Ltd has been advised of the possibility of such damages), resulting from the use or the inability to use the service.
We encourage all users to ensure that the services are appropriate for their specific circumstances and to seek professional advice where necessary. Your use of Firm Fit Ltd’s services constitutes your agreement to this disclaimer of warranties.
Limitation of Liability
To the fullest extent permitted by law, Firm Fit Ltd, including its directors, officers, employees, or agents, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
– Your access to or use of or inability to access or use the services;
– Any conduct or content of any third party on the services;
– Any content obtained from the services; and
– Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Firm Fit Ltd’s total liability for all claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the applicable service(s) in the twelve (12) months before the claim arose, or if we choose, to supplying you the service again.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you in their entirety. In such cases, Firm Fit Ltd’s liability will be limited to the greatest extent permitted by applicable law.
This limitation of liability section does not affect any non-waivable statutory rights that apply to you. By using Firm Fit Ltd’s services, you agree to this limitation of liability.
Indemnity
By using the services provided by Firm Fit Ltd, you agree to indemnify and hold harmless Firm Fit Ltd, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with:
– Your access to, use of, or alleged use of the services;
– Your violation of these terms, any representation, warranty, or agreements referenced herein, or any applicable law;
– Your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right; or
– Any disputes or issues between you and any third party.
This indemnity obligation will survive the termination or expiration of your use of Firm Fit Ltd’s services and these terms. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.
This section outlines your responsibilities to compensate Firm Fit Ltd for any costs arising from legal actions related to your use of the services, ensuring that Firm Fit Ltd remains protected against liabilities stemming from your actions.
Dispute Resolution
Firm Fit Ltd is committed to customer satisfaction and aims to resolve any issues or disputes amicably and efficiently. For disputes arising from or in connection with the services provided by Firm Fit Ltd, the following dispute resolution procedure shall apply:
Informal Resolution:
We encourage our users to contact us directly to seek a resolution before taking any formal action. Most concerns can be resolved quickly and amicably by reaching out to our support team.
Mediation:
If the dispute cannot be resolved informally, both parties agree to participate in good faith in the mediation process before initiating any arbitration or litigation. Mediation will be conducted by an independent mediator in England, with costs to be shared equally between both parties.
Governing Law:
These terms and the resolution of any dispute related to these terms, the services, or any other products or services provided by Firm Fit Ltd will be governed by and construed in accordance with the laws of England, without giving effect to any choice or conflict of law provision or rule.
Jurisdiction:
Should mediation not resolve the dispute, both parties agree that the courts of England & Wales will have exclusive jurisdiction to determine any legal action or proceedings arising out of or in connection with these terms.
Arbitration:
By special agreement, and as an alternative to court proceedings, parties may choose arbitration. In such cases, arbitration will be conducted in England under the Arbitration Act 1996 by a single arbitrator agreed upon by both parties, with the arbitration award being final and binding.
This Dispute Resolution section does not prevent either party from seeking injunctive relief in any jurisdiction for matters relating to data security, intellectual property, or unauthorized access to the services.
By using the services of Firm Fit Ltd, users consent to these procedures for the resolution of disputes, acknowledging that these mechanisms provide a fair and efficient method for resolving any issues that may arise.
Copyright Complaints
Firm Fit Ltd respects the intellectual property rights of others and expects its users to do the same. We have established the following procedure for addressing concerns related to copyright infringement:
Notification:
If you believe that your copyright or the copyright of someone you represent has been infringed upon by content available through Firm Fit Ltd’s services, please notify us by providing a written notice containing the following information:
– A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
– Identification of the copyrighted work claimed to have been infringed;
– Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
– Your contact information, including your address, telephone number, and an email address;
– A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
– A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Process:
Upon receiving a proper copyright complaint, Firm Fit Ltd will act to remove or disable access to the alleged infringing content.
Firm Fit Ltd is committed to following the laws surrounding copyright protection and ensuring that disputes are handled promptly and fairly, both for copyright owners and accused infringers.
Your use of Firm Fit Ltd’s services signifies your agreement to this Copyright Complaints procedure.
General Terms
The following general terms apply to all users of Firm Fit Ltd’s services, reinforcing our commitment to providing quality legal tools and upholding the integrity of our service environment:
Assignment:
Users may not assign or transfer their rights or obligations under these terms without the express written consent of Firm Fit Ltd. Firm Fit Ltd may assign its rights and obligations to another entity at its discretion, ensuring continuity of service and compliance with legal and regulatory requirements.
Amendments:
Firm Fit Ltd reserves the right to modify or amend these terms at any time, with notice provided to users via our website or service platforms. Continued use of the services after any such changes constitutes acceptance of the new terms.
Severability:
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms otherwise remain in full force and effect and enforceable.
Entire Agreement:
These terms, together with any amendments and any additional agreements you may enter into with Firm Fit Ltd in connection with the services, shall constitute the entire agreement between you and Firm Fit Ltd concerning the services.
Governing Law:
These terms and any action related thereto will be governed and interpreted by and under the laws of England, without giving effect to any principles that provide for the application of the law of any other jurisdiction.
Jurisdiction:
Any disputes arising from or relating to the subject matter of these terms shall be finally settled in the courts of England, which shall have exclusive jurisdiction over any disputes.
Waiver:
No waiver of any term of these terms shall be deemed a further or continuing waiver of such term or any other term, and Firm Fit Ltd’s failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.
By using the services provided by Firm Fit Ltd, you acknowledge you have read, understood, and agree to be bound by these General Terms.